Everything you need,
nothing you don't
1,300+ endpoints. 12 feature groups. 114 configurable settings. Pick what you need -- service, quality, commerce, or all three. AI is built in where it matters.
AI Chatbot & Voice
77-tool AI chatbot that answers questions, captures leads, creates orders, books appointments, and escalates to humans. Voice calls via Pipecat + Twilio. Satisfaction prediction AI.
Commerce & Payments
Stripe payments, POS / tap-to-pay, gift cards, multi-currency, customer subscriptions. Multi-carrier shipping (Shippo), sales tax (Avalara). Dropshipping with supplier auto-forwarding. Buy Again — one-click reordering for B2B.
CRM & Sales
Visual pipeline, deals, contacts. Email sequences, LinkedIn integration, call booking with caller ID match. AI auto-captures leads from chatbot. Territory routing.
Quality Management
CAPA, NCR, ECR, FMEA with residual risk, document control, audit management. AQL sampling (ISO 2859-1), IQ/OQ/PQ validation, BOM where-used. AI gap analysis and root cause suggestion.
Field Service
Work orders, drag-drop dispatch board, pricebook, route optimization, fleet GPS tracking. Preventive maintenance, job costing. Mobile-first with offline sync.
Support & Ticketing
Help desk with SLA, macros, auto-escalation, email-to-ticket. Knowledge base with full-text search. Business rules engine with 21 event triggers. Community forums. Structured complaints — checkbox categories with resolution templates.
Documents & CMS
File management with versioning, templates, folder permissions, offline sync. Document watermarking, comparison/redline. Office preview (Word/Excel/CSV). ZIP import.
AI Engine
Multi-provider LLM with auto-fallback. Gap analysis, root cause suggestion, complaint anomaly detection, audit reports, document summarization. Gets smarter from every interaction.
Automation & Control
114 configurable settings across 12 categories. Business rules engine, workflow automation, feature flags. Plan templates with auto-config on signup. Access gates for B2B catalogs.
Mobile App
React Native for iOS and Android. 99 screens planned: tickets, chat, work orders, CRM, QMS. Push notifications, camera, GPS, offline mode.
Website Builder
Drag-and-drop pages, blog, forms, announcements. Custom domain with SSL. SEO optimized. 16 industry templates. Embeddable chat widget.
Compliance & Security
FDA 21 CFR 820, ISO 13485, AS9100D. HttpOnly cookies, RS256 JWT, RBAC. Full audit trail, training LMS with certifications. AI-guided onboarding. GDPR deletion with compliance certificate, one-click data export, scheduled backups.
Integrations
86 integrations across 20 categories. Stripe, PayPal, Square, Authorize.Net, Razorpay, Klarna, Braintree, Adyen, WorldPay for payments. Shippo for multi-carrier shipping. Avalara for tax. Twilio for voice. LinkedIn, email, and calendar integrations.
See it in action
Request a demo and we'll walk you through the platform with your use case in mind.
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